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Answers to your questions may be found in our Frequently Asked Questions or in our other Help items located in the blue banner immediately above the Seach field, or in the panels located under our contact information, below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

Toll Free Support Line:  1 866 221-7878 Customer Support: support@webnames.ca
Sales and Volume Pricing: 1 866 976-9835 Sales and volume pricing: sales@webnames.ca
Managed Services: 1 866 470-6820 Managed Services: managedservices@webnames.ca
Support (Local Van BC):    604 633-1142 Webhosting Technical Support: hosting@webnames.ca
Fax number:    604 633-3174 Partner or affiliates: affiliate@webnames.ca
   

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address

Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Sep
24
Notice of Registry Maintenance – Verisign
Posted by Shawn Randhawa on 09/24/16 05:45 PM

On September 24, 2016 Verisign is performing system maintenance to further improve the .COM and .NET registry system.

In order to successfully complete the maintenance there will be a 45 minute maintenance window from 6pm PT on September 24th to 645PM PT on September 24th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all .COM and .NET domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .COM and .NET domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .COM or .NET domain registrations.
  • You will not be able to update or renew existing .COM or .NET domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Sep
19
Notice of Web Hosting Maintenance
Posted by Garrett Saundry on 09/19/16 02:45 PM

Please be advised that we are performing an emergency upgrade to our hosting platform the afternoon of Monday September 19th, 2016 .

Configuration upgrades will be performed on our hosting infrastructure at:

  • 3:00pm PT, Monday September 19th, 2016
  • (6:00pm ET, Monday September 19th, 2016)

During a 30 minute maintenance window starting at the time noted above, we are anticipating one service disruption to your website of approximately 5 minutes.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

 

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