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Answers to your questions may be found in our Frequently Asked Questions or in our other Help items located in the blue banner immediately above the Seach field, or in the panels located under our contact information, below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

Toll Free Support Line:  1 866 221-7878 Customer Support: support@webnames.ca
Sales and Volume Pricing: 1 866 976-9835 Sales and volume pricing: sales@webnames.ca
Managed Services: 1 866 470-6820 Managed Services: managedservices@webnames.ca
Support (Local Van BC):    604 633-1142 Webhosting Technical Support: hosting@webnames.ca
Fax number:    604 633-3174 Partner or affiliates: affiliate@webnames.ca
   

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address

Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Aug
16
Notice of Registry Maintenance – Afilias
Posted by Shawn Randhawa on 08/16/16 06:45 AM

On August 16, 2016 Afilias is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 4 hour maintenance window from 7AM PT on August 16 to 11AM PT on August 16. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Afilias related domains, which are listed here. No other domain extensions are affected.

Please note that all Afilias domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Afilias domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Afilias TLD domain registrations.
  • You will not be able to update or renew existing Afilias TLD domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

Read more »



Aug
13
Notice of Registry Maintenance – Afilias
Posted by Shawn Randhawa on 08/13/16 07:45 AM

On August 13th 2016, Afilias is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 8 hour maintenance window from 8am PT on August 13th to 4pm PT on August 13th . During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Afilias related domains, which are listed here. No other domain extensions are affected.

Please note that all Afilias domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Afilias domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Afilias domain registrations.
  • You will not be able to update or renew existing Afilias domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

Read more »