Answers to your questions may be found in our Frequently Asked Questions or in our other Help items located in the blue banner immediately above the Search field, or in the panels located under our contact information, below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca.

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address

Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Jun
17
Notice of Registry Maintenance – Verisign
Posted by Shawn Randhawa on 06/17/17 05:45 PM

On June 17th, 2017 Verisign is performing system maintenance to further improve the .COM and .NET registry system.

In order to successfully complete the maintenance there will be a 45 minute maintenance window from 18:00 PT on June 17th to 18:45 PT on June 17th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all .COM and .NET domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .COM and .NET domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .COM or .NET domain registrations.
  • You will not be able to update or renew existing .COM or .NET domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Jun
12
Notice of Registry Maintenance – Donuts
Posted by Shawn Randhawa on 06/12/17 01:45 PM

On Monday June 12th, 2017 Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 2 hour maintenance window from 14:00 PT on June 12th to 16:00 PT on June 12th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Donuts domain registrations.
  • You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

Read more »