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Answers to your questions may be found in our Frequently Asked Questions or in our other Help Menu items, located in either the menu items above under Support, or in the panels below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

Toll Free Support Line:  1 866 221-7878 Customer Support:
Sales and Volume Pricing: 1 866 976-9835 Sales and volume pricing:
Managed Services: 1 866 470-6820 Managed Services:
Support (Local Van BC):    604 633-1142 Webhosting Technical Support:
Fax number:    604 633-3174 Partner or affiliates:

For comments regarding the service which you have received, contact the President of

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1

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Latest Updates
Notice of gTLD Registry Maintenance – Verisign
Posted by Shawn Randhawa on 11/21/15 04:45 PM

On Saturday November 21,2015 , Verisign is performing system maintenance to further improve the gTLD registry system. Note that this maintenance window does not affect COM or NET registries.

In order to successfully complete the maintenance there will be a 45 hour maintenance window from 5pm PT on Saturday November 21,2015 to 545pm PT on Saturday November 21,2015 . During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all Verisign gTLD domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Verisign gTLD domains. A full list of all domain extensions, and their operators (such as Verisign) can be found here.

The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Verisign gTLD domain registrations.
  • You will not be able to update or renew existing Verisign gTLD domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or


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Notice of Webnames Hosting Maintenance
Posted by Shawn Randhawa on 11/10/15 07:45 PM

Attention Customers,

Please be advised that we will be performing important maintenance in the late evening of Tuesday November 10th, 2015.

This maintenance will affect website hosting services provided directly by Webnames. During a 30 minute maintenance window, customers should expect services to be unavailable for up to 10 minutes.

Configuration upgrades will be performed on our hosting infrastructure at:

8PM PT – November 10th, 2015 (11PM ET – November 10, 2015)

This maintenance is in accordance with our policy to ensure the continued reliability of’s systems.

 If you have any questions regarding this announcement or its implications, please contact at your earliest convenience


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