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Answers to your questions may be found in our Frequently Asked Questions or in our other Help items located in the blue banner immediately above the Seach field, or in the panels located under our contact information, below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

Toll Free Support Line:  1 866 221-7878 Customer Support: support@webnames.ca
Sales and Volume Pricing: 1 866 976-9835 Sales and volume pricing: sales@webnames.ca
Managed Services: 1 866 470-6820 Managed Services: managedservices@webnames.ca
Support (Local Van BC):    604 633-1142 Webhosting Technical Support: hosting@webnames.ca
Fax number:    604 633-3174 Partner or affiliates: affiliate@webnames.ca
   

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address

Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Jun
23
Notice of Registry Maintenance – CIRA
Posted by Shawn Randhawa on 06/23/16 07:45 PM

On June 23, 2016 the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system.

In order to successfully complete the maintenance there will be a 2 hour maintenance window from 8PM PT on June 23rd to 10PM PT on June 23rd. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No other domain extensions are affected.

Please note that all .CA domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .CA domains. The following transactions will be impacted during the service maintenance:

  • WHOIS will not be accessible.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Jun
18
Notice of gTLD Registry Maintenance – Verisign
Posted by Shawn Randhawa on 06/18/16 05:45 PM

On Saturday June 18, 2016 Verisign is performing system maintenance to further improve the gTLD registry system. Note that this maintenance window does not affect COM or NET registries.

In order to successfully complete the maintenance there will be a 45 minute maintenance window from 6PM PT on June 18th to 645 PT on June 18th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all Verisign gTLD domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Verisign gTLD domains. A full list of all domain extensions, and their operators (such as Verisign) can be found here.

The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Verisign gTLD domain registrations.
  • You will not be able to update or renew existing Verisign gTLD domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

Read more »