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Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

Toll Free Support Line:  1 866 221-7878 Customer Support: support@webnames.ca
Sales and Volume Pricing: 1 866 976-9835 Sales and volume pricing: sales@webnames.ca
Managed Services: 1 866 470-6820 Managed Services: managedservices@webnames.ca
Support (Local Van BC):    604 633-1142 Webhosting Technical Support: hosting@webnames.ca
Fax number:    604 633-3174 Partner or affiliates: affiliate@webnames.ca
   

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
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Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Aug
31
Notice of Registry Maintenance – Donuts
Posted by Garrett Saundry on 08/31/15 11:45 AM

On Monday Aug 31st, Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 90 minute maintenance window from 12:00 PM PT on Monday Aug 31 to 1:30 PM PT on Monday Aug 31. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Donuts domain registrations.
  • You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

Read more »



Aug
26
Notice of gTLD Registry Maintenance – Verisign
Posted by Garrett Saundry on 08/26/15 02:45 PM

On Wedneday Aug 26th, Verisign is performing system maintenance to further improve the gTLD registry system. Note that this maintenance window does not affect COM or NET registries.

In order to successfully complete the maintenance there will be a 2 hour maintenance window from 3:00 PM PT on Aug 26th to 5:00 PM PT on Aug 26th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all Verisign gTLD domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Verisign gTLD domains. A full list of all domain extensions, and their operators (such as Verisign) can be found here.

The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Verisign gTLD domain registrations.
  • You will not be able to update or renew existing Verisign gTLD domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

Read more »