Answers to your questions may be found in our Frequently Asked Questions or in our other Help Menu items, located in either the menu items above under Support, or in the panels below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

Toll Free Support Line:  1 866 221-7878 Customer Support: support@webnames.ca
Sales and Volume Pricing: 1 866 976-9835 Sales and volume pricing: sales@webnames.ca
Managed Services: 1 866 470-6820 Managed Services: managedservices@webnames.ca
Support (Local Vancouver):    604 633-1142 Webhosting Technical Support: hosting@webnames.ca
Fax number:    604 633-3174 Partner or affiliates: affiliate@webnames.ca
   

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca

Telephone Support Hours

Monday - Friday: 
6:00 am to 5:00 pm Pacific Time

 Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mailing Address

Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Feb
26
Notice of Emergency Webnames Hosting Maintenance
Posted by Garrett Saundry on 02/26/15 06:59 PM

Attention Webnames.ca Customers,

Please be advised that we will be performing critical emergency hosting maintenance in the late evening of Thursday Feb 26th.

This maintenance will affect web hosting services provided by Webnames. During a 1 hour maintenance window, customers should expect services to be unavailable intermittently for up to 15 minutes.

Configuration upgrades will be performed on our hosting infrastructure at:

8:00 PM PT, Feb 26th (11:00 PM ET, Feb 26th)

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

 If you have any questions regarding this announcement or its implications, please contact support@webnames.ca at your earliest convenience

 

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Feb
21
Notice of Registry Maintenance – Verisign
Posted by Garrett Saundry on 02/21/15 04:45 PM

On Saturday Feb 21st, Verisign is performing system maintenance to further improve the .COM and .NET registry system.

In order to successfully complete the maintenance there will be a 1 hour maintenance window from 5:00 PM PT on Feb 21 to 6:00 PM PT on Feb 21. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all .COM and .NET domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .COM and .NET domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .COM or .NET domain registrations.
  • You will not be able to update or renew existing .COM or .NET domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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