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Answers to your questions may be found in our Frequently Asked Questions or in our other Help items located in the blue banner immediately above the Seach field, or in the panels located under our contact information, below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

Toll Free Support Line:  1 866 221-7878 Customer Support: support@webnames.ca
Sales and Volume Pricing: 1 866 976-9835 Sales and volume pricing: sales@webnames.ca
Managed Services: 1 866 470-6820 Managed Services: managedservices@webnames.ca
Support (Local Van BC):    604 633-1142 Webhosting Technical Support: hosting@webnames.ca
Fax number:    604 633-3174 Partner or affiliates: affiliate@webnames.ca
   

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address

Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Jul
21
Notice of Registry Maintenance – CIRA
Posted by Shawn Randhawa on 07/21/16 07:45 PM

On Thursday July 21, 2016 the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system.

In order to successfully complete the maintenance there will be a 2 hour maintenance window from 8PM PT on July 21 to 10PM PT on July 21. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No other domain extensions are affected.

Please note that all .CA domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .CA domains. The following transactions will be impacted during the service maintenance

  • WHOIS will not be accessible.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Jul
12
.CA Emergency Maintenance to WHOIS Server
Posted by Garrett Saundry on 07/12/16 07:45 PM

CIRA, the operator of the .CA registry has detected a hardware issue with the servers hosting our WHOIS app. As a result, they will be conducting emergency maintenance on the .CA WHOIS servers . We are not expecting any disruption of services during this maintenance but would like to issue this notification in the unlikely event of an outage that could impact .CA WHOIS.

CIRA technicians will be on-site at the facility and at CIRA’s office to manage any unforeseen issues.

Maintenance period: Tuesday July 12 from 23:00 ET to Wednesday July 13 at 01:00 ET

 

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