Answers to your questions may be found in our Frequently Asked Questions or in our other Help items located in the dark menu shown above, or in the panels located under our contact information, below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

For comments regarding the service which you have received, contact the President of

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Notice of Webnames Building Fire Drill
Posted by Garrett Saundry on 08/02/18 01:50 PM

Our Vancouver office is participating in a scheduled fire drill from approximately 2:00 PM – 2:15 PM on Thursday, August 2nd.

Sales and Support staff will be available to assist callers promptly after employees are permitted to reenter the building.


Thank you,


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Notice of Registry Maintenance – Verisign
Posted by Shawn Randhawa on 07/26/18 01:45 PM

On July 26, 2018 Verisign is performing system maintenance to further improve the .COM and .NET registry system.

In order to successfully complete the maintenance there will be a 4 hour maintenance window from 2pm PT on July 26 to 6pm PT on July 26. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all .COM and .NET domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .COM and .NET domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .COM or .NET domain registrations.
  • You will not be able to update or renew existing .COM or .NET domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or


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