Answers to your questions may be found in our Frequently Asked Questions or in our other Help items located in the blue banner immediately above the Search field, or in the panels located under our contact information, below.

Our customer service specialists are pleased to serve you in both English and French.

Our Scheduled Maintenance Calendar and current System Status can be found here.

Telephone Support

E-Mail Support

For comments regarding the service which you have received, contact the President of Webnames.ca: president@webnames.ca.

Telephone Support Hours

Monday - Friday:
6:00 am to 5:00 pm Pacific Time

Saturday, Sunday & Holidays:
8:00 am to 4:00 pm Pacific Time

Office and Mail Address

Webnames.ca Inc.
Suite 333 - 333 Terminal Ave
Vancouver, BC
V6A 4C1
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Latest Updates
Oct
12
Notice of Registry Maintenance – CIRA
Posted by Shawn Randhawa on 10/12/17 07:45 PM

On Thursday October 12, 2017 the Canadian Internet Registration Authority (CIRA) is performing system maintenance to further improve the .CA registry system.

In order to successfully complete the maintenance there will be a 3 hour maintenance window from 20:00 PT on October 12 to 23:00 PT on October 12. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .CA domains. No other domain extensions are affected.

Please note that all .CA domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .CA domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .CA domain registrations.
  • You will not be able to approve the CIRA Registrant Agreement.
  • You will not be able to update or renew existing .CA domain names.
  • The To Be Released list will not be accessible.
  • WHOIS will not be accessible.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Oct
9
Notice of Registry Maintenance – Donuts
Posted by Shawn Randhawa on 10/09/17 01:45 PM

On October 9th, 2017 Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 2 hour maintenance window from 14:00 PT on October 9th to 16:00 PT on October 9th. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Donuts domain registrations.
  • You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

Read more »