Use the email address associated
with your Webnames account.
Use your Webnames account
password .

Knowledgebase: Domain Renewals
Renewal Notifications
Posted by Garrett Saundry, Last modified by Garrett Saundry on 01/15/21 09:49 AM

Webnames.ca employs an extensive renewal notice process, which can easily be updated to suit your preferences.

The default Renewal notification settings are:

  • Email notice at 4, 2, and 1 week prior to the domain expiration
  • A mail letter sent approximately 3 weeks prior to the domain expiration
  • A courtesy phone call made approximately 3 days prior to the domain expiration

By default, the Webnames.ca account owner is the recipient of all renewal notifications emails, letters and phone calls.

Each of the three notification methods can be disabled / enabled via your Webnames.ca account. Additionally, the recipient of the notifications can be changed to be the domain's Admin, Billing or Technical contact.

Notifications can be managed within your Webnames.ca account via:

  • Account > Account Settings
  • Click on the Notifications tab

Automatically renewed services

Domains and Services which are set to automatically renew will have an invoice generated 37 days prior to the renewal date, and the contact configured to receive Billing notifications will receive this invoice. For those domains and services set to renew automatically via credit card, the invoice will then be processed 30 days prior to the renewal date.

The recipient for Billing notices can also be managed within your Webnames.ca via:

  • Account > Account Settings
  • Click on the Notifications tab

 

See Also: Domain Guide

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