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Knowledgebase: SSL
Configuration of SSL Certificate
Posted by Garrett Saundry, Last modified by Garrett Saundry on 01/15/21 09:47 AM

Configuration consists of submitting the following information so that request can be validated and SSL Certificate issued:

  • Information from webserver (CSR key)
  • Requestor information (Individual and organization information)
  • Address that SSL Certificate should be sent to once generated

The steps below should be followed once a current CSR has been generated.

See: Generating CSR certificate

Process Overview

  1. Once logged into your account at, browse to: Account > SSL Certificates > Not Configured > Configure button
  2. Enter Certificate background info:
  • Web Server Type: The correct value for the server type should be selected from the list. If you are unsure, in most cases Apache will be the correct value to select.
  1. Paste in the aforementioned CSR key from Step One in its entirety.
    NOTE: For Extended Validation SSL certificates, the physical address on the domain's registrant profile must match the province/state and country of the CSR

Verification via Email or DNS

Verification of your control of the domain name can be performed either by

  • Responding to a verification email which is sent to a predetermined email address, or
  • Inserting predetermined DNS records into the DNS zone for the domain.
Verification via Email

Specify the Verification email address that the Verification Email and eventual SSL Certificate will be sent to once generated. Only one of several generic predetermined alternatives can be used.

The generic, predetermined addresses are:

Verification via DNS

When selecting DNS as a Domain Validation method, after clicking Continue you will be presented with the specific DNS records to insert into your DNS Zone. This task is done via your DNS provider. If Webnames is your DNS Provider, please refer here for our DNS usage guide.

The issuing Certificate Authority will automatically query your domain for the presence of the required DNS record. Typically lookups happen at an interval of diminished frequency, for example once every 5 minutes, then once every 15 minutes, then 30, 60 etc.

  1. Specify the Administrative Contact information for the Certificate. This is typically the domain’s existing Administrative or Technical Contact. Do not use any shift characters in any of the enrollment fields. If your company has an & or @ symbol in its name, you must spell out the symbol or omit it from the related Contact field.

Note: This information should match the WHOIS information for the domain. Additionally, the WHOIS information for the domain must be publicly viewable so that the applicant information submitted via this step can be verified via a WHOIS lookup by the Certificate Vendor (GeoTrust, Symantec etc.).

In the case of Organizationally Validated SSL Certificates, domain privacy services typically need to be disabled so that is can be shown that the domain, certificate and business / organization are all representative of the same party.

Webnames WHOIS Lookup

  1. Include Technical Contact Information, if different than that of the Administrative Contact defined above.
  2. Include Organization Information, as available for all Organization Validated certificates, (this section only appears for Organization Validated certificates)
  3. Click Continue to Proceed to the next page.
  4. Once the above information has been submitted, validation and issuance steps will commence

Please click your SSL Certificate type below for more information on Validation steps

Domain Validated Certificates Organization Validated Certificates Extended Validation Certificates
GeoTrust QuickSSL GeoTrust True Business ID GeoTrust True Business ID EV
GeoTrust QuickSSL Premium GeoTrust True Business ID Wildcard Symantec Secure Site with EV
GeoTrust QuickSSL Premium Multi-Domain GeoTrust True Business ID Multi-Domain Symantec Secure Site Multi-Domain with EV
GeoTrust SAN SSL Certificate Symantec Secure Site Symantec Secure Site Pro with EV
Rapid SSL Symantec Secure Site Multi-Domain Symantec Secure Site Pro Multi-DOmain with EV
Rapid SSL Wildcard Symantec Secure Site Pro Sectigo EV SSL
Sectigo PositiveSSL Symantec Secure Site Pro Multi-Domain  
Sectigo SSL Symantec Secure Site Wildcard  
Sectigo Wildcard SSL Sectigo InstantSSL  
Sectigo PositiveSSL Wildcard Sectigo Multi-Domain SSL  
  Sectigo InstantSSL Premium Wildcard  

See Also: SSL Certificate Guide

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