Knowledgebase: Domain Ownership
How to update Webnames Account and/or Registrant information
Posted by Garrett Saundry, Last modified by Garrett Saundry on 01/04/19 03:35 PM

To make changes to either your Webnames.ca account or related Registrant information (it is advisable to review and update both as necessary), please take the following steps after logging into our website:

To change your Webnames.ca account information :

  • Login to your Webnames.ca account
  • Navigate to Account > My Account > Account Settings
  • Click on Account Owner on the left
  • After making updates, click Apply

To update any Registrant profile:

  • Login to your Webnames.ca account
  • Navigate to Account > Domains > Manage Registrants
  • Click on the Registrant you wish to update
  • Make edits to the existing Registrant information as necessary and/or
  • Click the link near the bottom of the page to define alternative Administrative, Billing or Technical contacts as necessary (if not already in place)
  • After making updates, click Update
NOTE: There are two items that can affect the domain ownership information displayed in a WHOIS lookup:

Webnames.ca Privacy

If you have applied Webnames.ca Privacy to the Registrant of a domain, your contact details will be replaced with that of our CEO, Stephen Smith, along with our contact information

Registry Privacy

The .CA Registry (along with a few others, such as .TEL) affords a certain level of privacy to Registrants who have designated themselves to be of a non-commercial or organization nature (i.e. the domain is registered to an individual, and not a company or group). In these cases, the Registry will not display any Registrant information when a WHOIS lookup is done on a related domain.

 

See Also: Domain Guide

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