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Aug
2
Notice of Webnames Building Fire Drill
Posted by Garrett Saundry on 08/02/18 01:50 PM

Our Vancouver office is participating in a scheduled fire drill from approximately 2:00 PM – 2:15 PM on Thursday, August 2nd.

Sales and Support staff will be available to assist callers promptly after employees are permitted to reenter the building.

 

Thank you,

Webnames.ca

 

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Jul
26
Notice of Registry Maintenance – Verisign
Posted by Shawn Randhawa on 07/26/18 01:45 PM

On July 26, 2018 Verisign is performing system maintenance to further improve the .COM and .NET registry system.

In order to successfully complete the maintenance there will be a 4 hour maintenance window from 2pm PT on July 26 to 6pm PT on July 26. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all .COM and .NET domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of .COM and .NET domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new .COM or .NET domain registrations.
  • You will not be able to update or renew existing .COM or .NET domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Jul
21
Notice of Registry Maintenance – Afilias
Posted by Shawn Randhawa on 07/21/18 07:45 AM

On July 21st, Afilias is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 1 hour maintenance window from 8am PT on July 21 to 9am PT on July 21. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Afilias related domains, which are listed here. No other domain extensions are affected.

Please note that all Afilias domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Afilias domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Afilias domain registrations.
  • You will not be able to update or renew existing Afilias domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Jul
11
Notice of Registry Maintenance – Donuts
Posted by Shawn Randhawa on 07/11/18 12:00 AM

On Monday, July 16th, Donuts is performing system maintenance to further improve their registry system.

In order to successfully complete the maintenance there will be a 90 minute maintenance window from 10 am PT on July 16 to 1130 am PT on July 16. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to Donuts related domains, which are listed here. No other domain extensions are affected.

Please note that all Donuts domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Donuts domains. The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Donuts domain registrations.
  • You will not be able to update or renew existing Donuts domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Jul
9
Issue Affecting Website Availability
Posted by Garrett Saundry on 07/09/18 05:13 PM

11:10 PM PT All server cycles have been completed and services are now fully back online.

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8:35 PM PT Server restores are now complete however a full cycle of all servers is required. Services will go offline for up to 10 minutes in sequence beginning shortly. The last service to be cycled will be the Webnames.ca website itself, which will take approximately 30 minutes to complete.

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8:25 PM PT The issue affecting website hosting and a subset of domain routing features is currently being resolved. Some servers are now back online, while others are still being restored.

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We are currently tracking and investigating an issue that may be preventing a small number of customers from accessing our website at www.webnames.ca.

This notice will be updated as more information becomes available.

 

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Jul
3
Hosting Upgrade – July 3
Posted by Shawn Randhawa on 07/03/18 08:45 PM

On Tuesday, July 3rd at 9pm PT, we will be upgrading our Hosting Control Panel to bring additional features, reliability and security to our hosting customers. The upgrades will affect some but not all customers.

Please be advised that during this 180-minute maintenance window our hosting control panel will not be available. At or near the conclusion of the maintenance, the web server will be restarted resulting in hosted sites going off line for approximately 5 minutes.

This is the second and final round of scheduled web server maintenance.

For customers with multiple hosting accounts, you may receive additional maintenance notices as we upgrade individual web servers in the coming weeks. If you have questions about which specific servers and/or websites are being upgraded and when, please contact us for more information.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

If you have questions regarding this announcement or its implications, please contact hosting@webnames.ca at your earliest convenience or call toll-free 1-866-221-7878 to speak to a Customer Support agent.

Sincerely,
Webnames.ca

 

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Jun
29
Notice of Maintenance – Sedo
Posted by Shawn Randhawa on 06/29/18 09:45 PM

On Friday, June 29th, 2018 Sedo is performing system maintenance to further improve their infrastructure.

In order to successfully complete the maintenance there will be a 3 hour maintenance window from 2200PT on June 29th to 0300 PT on June 30th. During this time, connections to Sedo will be unavailable.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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Jun
28
Hosting Upgrade – June 28
Posted by Shawn Randhawa on 06/28/18 08:45 PM

On Thursday, June 28th at 9pm PT, we will be upgrading our Hosting Control Panel to bring additional features, reliability and security to our hosting customers. The upgrades will affect some but not all customers.

Please be advised that during this 180-minute maintenance window our hosting control panel will not be available. At or near the conclusion of the maintenance, the web server will be restarted resulting in hosted sites going off line for approximately 5 minutes.

This is the second and final round of scheduled web server maintenance.

For customers with multiple hosting accounts, you may receive additional maintenance notices as we upgrade individual web servers in the coming weeks. If you have questions about which specific servers and/or websites are being upgraded and when, please contact us for more information.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.

If you have questions regarding this announcement or its implications, please contact hosting@webnames.ca at your earliest convenience or call toll-free 1-866-221-7878 to speak to a Customer Support agent.

Sincerely,
Webnames.ca

 

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Jun
25
Hosting Upgrade – June 25
Posted by Shawn Randhawa on 06/25/18 08:45 PM

On Monday, June 25th at 9pm PT, we will be upgrading our Hosting Control Panel to bring additional features, reliability and security to our hosting customers. The upgrades will affect some but not all customers.

Please be advised that during this 180-minute maintenance window our hosting control panel will not be available. At or near the conclusion of the maintenance, the web server will be restarted resulting in hosted sites going off line for approximately 5 minutes.

This is the second and final round of scheduled web server maintenance.

For customers with multiple hosting accounts, you may receive additional maintenance notices as we upgrade individual web servers in the coming weeks. If you have questions about which specific servers and/or websites are being upgraded and when, please contact us for more information.

This maintenance is in accordance with our policy to ensure the continued reliability of Webnames.ca’s systems.
If you have questions regarding this announcement or its implications, please contact hosting@webnames.ca at your earliest convenience or call toll-free 1-866-221-7878 to speak to a Customer Support agent.

Sincerely,
Webnames.ca

 

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Jun
23
Notice of gTLD Registry Maintenance – Verisign
Posted by Shawn Randhawa on 06/23/18 05:45 PM

On June 23, 2018 Verisign is performing system maintenance to further improve the gTLD registry system. Note that this maintenance window does not affect COM or NET registries.

In order to successfully complete the maintenance there will be a 45 minute maintenance window from 18:00 PT on June 23 to 18:45 PT on June 23. During this time, certain Registrant transactions will be intermittently impacted. This maintenance only pertains to .COM and .NET domains. No other domain extensions are affected.

Please note that all Verisign gTLD domain names will continue to function normally throughout the maintenance period. The maintenance being performed only affects the ability to perform updates to information or functionality of Verisign gTLD domains. A full list of all domain extensions, and their operators (such as Verisign) can be found here.

The following transactions will be impacted during the service maintenance:

  • You will not be able to submit new Verisign gTLD domain registrations.
  • You will not be able to update or renew existing Verisign gTLD domain names.

Questions? Please contact Customer Support at 1-866-221-7878 or support@webnames.ca

 

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